OpsCraft Consulting is led by Tererai Chitsa, a supply chain and operations executive with over 20 years of FMCG leadership in Zimbabwe. Our engagements combine the credibility of a named expert with the rigour and professionalism of a dedicated consulting practice.
OpsCraft Consulting was founded by Tererai Chitsa, a supply chain and operations executive with over 20 years of leadership built within reputable international and regional FMCG companies in Zimbabwe — organisations that produced multiple brands across food, household care, and home care categories, with additional exposure to East African markets.
[ererai Chitsa] has operated through currency crises, supply shocks, rapid growth, and the extraordinary demands of the Covid-19 period. That first-hand experience of leading and delivering in VUCA environments — where volatility, resource constraints, and rapid change are the norm — is what sets this practice apart from consulting that is purely theoretical.
When you engage OpsCraft, you work directly with a practitioner who has run the operations you are trying to improve: Sourcing, Manufacturing, SHEQ, Customer Service, Warehousing, Logistics. Not an observer — an experienced operator who knows what implementation actually requires.
Our firm's commitment is to bring that expertise with the full professionalism, structure, and accountability of a dedicated consulting practice.
With over 20 years leading supply chain and operations functions within international and regional FMCG companies in Zimbabwe, Tererai Chitsa founded OpsCraft Consulting to make that depth of practical expertise available to organisations seeking real, lasting operational improvement. Every client engagement is led personally by the founder — bringing seniority, accountability, and direct hands-on experience to every mandate.
The following results were delivered by Tererai Chitsa in senior operational and supply chain leadership roles within the FMCG sector — the demonstrated foundation on which our consulting practice is built.
We work across the full supply chain and operations landscape — from strategic diagnostics to hands-on implementation — tailored to your organisation's specific context and priorities.
Every engagement follows a structured four-phase process — designed to deliver results that last beyond our involvement.
We assess current business performance, identify root causes, uncover opportunities, and establish clear improvement priorities before recommending solutions.
We develop practical, sustainable solutions aligned to your business objectives, available resources, and organisational culture — not generic frameworks.
We partner with your leadership teams to implement initiatives, manage change effectively, and ensure successful execution — staying until it works.
We build your internal capability to sustain and extend improvements long after project completion — because dependency on consultants is not a success outcome.
Whether you are facing an immediate supply chain challenge, planning a transformation, or simply want a seasoned expert's perspective on your current performance — Tererai Chitsa is ready to listen.
Our engagements are structured to match your needs, and you will work directly with the founder throughout — not handed to a junior team.